Supported actions
Delete User
Deletes the user and associated records from the account.
Create Organization
Create a new organization.
Remove Tag(s) from Ticket
Remove one or more tags from an existing ticket.
Create Ticket
Create a new ticket.
Attach File to Ticket
Attach a file to an existing ticket.
Add Comment to Ticket
Add a Comment to an existing Ticket.
Add Tag(s) to Ticket
Add one or more tags to an existing ticket.
Update Organization
Update an existing organization.
Use Zendesk MCP with any AI assistant
Zapier Zendesk MCP lets you connect Zendesk's actions with AI tools such as ChatGPT, Claude, and Cursor, all without managing integrations or writing glue code. It's built for developers who want flexibility without complexity.
Step 1: Generate your secure MCP URL
Get your unique, dynamic MCP server URL instantly. This endpoint securely connects your AI assistant to Zapier's vast integration network.
Step 2: Choose your Zapier Actions
Customize the specific actions your AI assistant can perform within Zendesk. Select and scope actions to align with your Zendesk workflows.
Step 3: Connect with your tool of choice
Integrate your AI Assistant seamlessly using your generated MCP endpoint, enabling immediate execution of real-world tasks securely and reliably.
Introducing the Zapier MCP integration
Why developers love Zapier MCP
- No need to build or host your own APIs
- Connect once, access 30,000+ Zapier actions
- Secure, scoped access by default
- Works across your favorite dev tools
